ag9999 Terms and Conditions

General Terms

These terms and conditions ("Terms") form a legally binding agreement between ag9999 ("Platform", "we", "us") and any user of this platform ("you", "user"). By visiting the ag9999 website, registering, or using any of its services, you acknowledge that you have fully read, understood, and agreed to these terms and conditions.

ag9999 is an online gaming and entertainment platform that offers cricket betting, slots, live casino, card games, and various other gaming services. The services on this platform are provided solely for personal entertainment purposes.

These terms and conditions have been prepared in Bengali and that version shall be considered the authoritative version. In the event of any dispute, the Bengali version will take precedence.

Eligibility and Registration

2.1 Age Requirement

To register and play on ag9999, you must be at least 21 years of age. The services of this platform apply only to those who are 21 years or older. Providing a false age during registration is strictly prohibited and may result in account termination.

2.2 Registration Process

You must provide accurate and complete information when registering an account. Each person may open only one account. If a single person holds multiple accounts, those accounts will be closed and the associated funds may be forfeited.

• You must provide your correct full name, age, and contact details.
• Multiple accounts cannot be opened using the same mobile number or email address.
• ag9999 reserves the right to verify the information provided at the time of registration.
• ag9999 may request additional documents at any time for identity verification.

2.3 Geographical Restrictions

Users must confirm for themselves that using online gaming services from their location is lawful. Accessing the platform from a restricted region may result in account termination.

Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. No third party may be given access to your account. You are fully responsible for any activity carried out from your account.

3.2 Multiple Account Prohibition

Each user may hold only one account. Using multiple accounts to claim bonus benefits will be treated as fraudulent activity and all associated accounts will be closed immediately.

3.3 Updating Your Information

If any of your personal details change, you must inform ag9999 immediately. ag9999 will not be responsible for any issues arising from outdated or incorrect information.

Deposits and Withdrawals

4.1 Deposit Rules

Funds can be deposited to ag9999 via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 (two hundred taka). All specified limits for deposits must be followed.

• Minimum deposit: ৳200 (for each method).
• Only payment accounts registered in your own name may be used.
• Depositing via third-party payment methods is prohibited.
• Successful deposits will be reflected in your account immediately.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Standard withdrawal processing time is 5 to 30 minutes. Withdrawals can only be made using the same method used for the deposit.

4.3 Anti-Money Laundering Policy

ag9999 is committed to preventing money laundering. ag9999 reserves the right to delay or suspend any withdrawal if a suspicious transaction is detected, if identity verification has not been completed, or if there is concern of a policy violation. Additional information may be requested for unusual or large-value transactions.

Bonuses and Promotions

5.1 Welcome Bonus

New members at ag9999 will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. To claim this bonus, the bonus amount must be wagered 20 times (wagering requirement 20x).

5.2 Bonus Terms

• The bonus can be received only once, per account.
• Bonus funds cannot be withdrawn without meeting the wagering requirement.
• Restrictions on specific games may apply when using bonus funds.
• Multiple bonuses cannot be claimed at the same time during a promotion, unless specifically stated otherwise.
• ag9999 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is found, ag9999 may deduct the bonus from the relevant account.

5.3 VIP Program

The ag9999 VIP program has three tiers: Bronze, Silver, and Gold. The Bronze tier offers up to 0.3% weekly cashback, Silver offers 0.5%, and Gold offers 0.8% weekly cashback. There is an opportunity to move up to a higher tier through regular play. Cashback will be automatically added to your account each week.

Gaming Rules

6.1 Fair Play Policy

All games on the ag9999 platform are conducted fairly and transparently. A Random Number Generator (RNG) is used to determine game outcomes, ensuring impartiality. No player or team may attempt to artificially influence game results.

6.2 Betting Rules

• Each game or bet has its own specific rules, which are detailed in the game interface.
• Once a bet or game session has started, it cannot be changed or cancelled.
• If a result is declared void due to a technical error, the wagered amount will be refunded.
• Placing opposing bets on the same event at the same time is prohibited.

6.3 Technical Issues

If a game is interrupted mid-way due to loss of internet connection, server issues, or other technical errors, ag9999 will attempt to resolve the situation as fairly as possible. In such situations, the decision of ag9999 will be considered final.

Prohibited Activities

The following activities are strictly prohibited on the ag9999 platform and may result in account termination and legal action:

• Registering an account with false or misleading information.
• Operating multiple accounts or using another person's account.
• Abusing bonuses or promotions or attempting to earn bonuses fraudulently.
• Attempting to hack the platform's software or systems.
• Using bots, automated software, or any other unfair tools.
• Using ag9999 for money laundering or any other illegal financial activity.
• Harassing or defrauding other users.
• Exploiting technical errors or bugs to gain an unfair advantage.
• Conducting transactions using third-party payment methods.

Responsible Gaming

ag9999 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a source of financial stress.

8.1 Voluntary Limit Setting

Users can set their own limits on deposits, bets, and losses. We encourage the use of this feature to keep your entertainment under control.

8.2 Self-Exclusion

If you feel you are experiencing a gaming problem, you can request self-exclusion at any time. After this request, access to your account will be blocked for a specified period.

8.3 Minor Protection

ag9999 strictly ensures that no minor (under 21 years of age) is able to play on this platform. Parents and guardians are requested to keep a close watch on minors' internet usage.

Privacy and Data Protection

ag9999 places great importance on the privacy of your personal information. Our platform uses SSL encryption technology to keep your data and transactions secure.

9.1 Data Collection and Use

• Personal information provided at the time of registration is used for account verification and service delivery.
• Your information is not sold or shared with third parties.
• It may be necessary to provide information to the relevant authorities due to legal obligations.

9.2 Cookie Policy

ag9999 uses cookies to improve the user experience on the website. By continuing to use the platform, you are considered to have consented to the use of cookies.

To learn more about privacy, please read our Privacy Policy page.

Limitation of Liability

ag9999 will not bear any responsibility for the following:

• If a game or bet is affected due to internet disconnection or technical error.
• If loss occurs due to user negligence, providing incorrect information, or failure to maintain account security.
• Due to errors or delays by third-party payment providers.
• If service is disrupted for any reason beyond ag9999's control.
• For direct or indirect financial loss arising from gaming.

Account Closure & Suspension

11.1 Closure by ag9999

ag9999 may immediately close or suspend any account for the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false information or failure to verify identity.
• Operating multiple accounts or misusing bonuses.
• Instructions from legal or regulatory authorities.

11.2 Closure by the User

You may request to close your account at any time through our 24/7 live chat support. Before closing the account, all bonus conditions must be fulfilled and valid funds must be withdrawn.

Changes to Terms and Conditions

ag9999 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, an effort will be made to notify users through their registered contact details.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions. It is advised to visit this page regularly for the latest terms and conditions.

These terms and conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, both parties will attempt to resolve it through discussion. For detailed legal information, visit our about us page.